The Return Policy

We offer a hassle-free 14-day return policy. If you're not completely satisfied with your purchase, you have 14 days from the receipt of your item to initiate a return.

Please return the item in its original condition and packaging. Any alterations or signs of wear will void the return.

Prior to returning the item, please contact our customer support team to obtain a return authorization number (RA). The RA number must be visible on the outside of the package for the return to be accepted.

Once we receive the returned item in its original condition, we will promptly process your refund, minus any applicable shipping costs.

If you have any questions or need assistance, please contact our customer support team at (561) 433-1485 or info@kappysjewelry.com.

Thank you for choosing us as your trusted jewelry provider. We appreciate your business and look forward to serving you again.